Contact

Tell us what you need moved, counted or stored

Send the details of your sites, volumes and trading hours and our operations team will outline a service model, indicative schedule and reporting pack.

Enquiry form

Head office

  • Street 21A - Al Manara - Dubai - United Arab Emirates
  • Support@meridiansecurity.digital
  • Commercial team: Sun–Thu, 08:00–18:00 (AST)
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Customer support

For account access, reporting questions and schedule changes on an existing account.

Support@meridiansecurity.digital

Operations control room

Contracted customers use this line for urgent operational issues affecting a service in progress — a missed window, an inaccessible site or a discrepancy at handover. It is an operational line only, not an emergency service. In a genuine emergency, contact your local emergency number.

Available to contracted customers · 24/7

Response times

What happens after you submit

Clear, committed response times from first contact to service start.

Within 1 business day

A commercial contact acknowledges the enquiry and confirms scope questions.

Within 3 business days

An outline service model and indicative schedule are shared.

Within 2 weeks

A site survey and proposal are completed for qualified requirements.